Information Technology routinely performs updates, upgrades, and maintenances to ensure the security and performance of technologies and data accessible at 凤凰体育APP. Except for critical issues, maintenances are scheduled at times deemed least disruptive to services. Most notices are posted at , @VStateIT on and , and via campus email. For USG Information Technology Services systems status and maintenance schedule, please visit 

EDUROAM LAUNCH

The campus-wide expansion of our wireless eduroam network starts Tuesday, January 16, 2024. Eduroam enables users to use their institution's email credentials to access secure Wi-Fi networks across all University System of Georgia (USG) institutions. When connecting to the wifi, look for the eduroam network on your device and log in using your 凤凰体育APP email and password. For users visiting 凤凰体育APP, please enter your institution’s email credentials to connect to eduroam.

 

Note: Parents, vendors, or anyone who is not actively affiliated with a participating institution should connect to 凤凰体育APP-Guest when on campus. Active 凤凰体育APP students and employees should connect to 凤凰体育APP-WiFi/LegacyWiFi as usual when on campus. For more information visit 

MICROSOFT TEAMS UPGRADE
Microsoft Teams has been updated to the latest version. When you open Teams desktop, you will be prompted to switch to the new version. Or if you are already in the classic version of Teams, you may click the Try the new Teams button in the upper left corner. Teams will quickly relaunch displaying the new version. If you pinned the classic Teams to your Task bar, you can unpin it and then pin the new version. To learn more about Teams, visit the following links:

凤凰体育APP WIRELESS NETWORKS CHANGE

Beginning Monday, December 11, 2023, all Blazers will need to do the following to connect to 凤凰体育APP wireless networks:

  • 凤凰体育APP-WiFi and 凤凰体育APP-LegacyWiFi Network
    Beginning December 11, re-connect your cell phone and computers to this network. If prompted, you must accept a new certificate to re-authenticate. 
  • 凤凰体育APP-IOT and 凤凰体育APP-IOT-5G (resident halls) Network
    Beginning December 11, you must register or re-register your gaming consoles, streaming devices, smart TVs, etc., through the new internet-of-things (IoT) registration portal at and then connect to this network.

To learn more about how to connect, please visit .

V:\CLASS DRIVE END OF USE
Beginning January 2, 2024, the V:\Class file-sharing network drive will no longer be available. As an alternative, the university will continue to actively use Microsoft Class Teams. Microsoft Class Teams are automatically created for each academic class each term.

  • January 2, 2024– No new Class folders will be created and the V:\Class network drive will not be accessible.
  • September 1, 2024 – The ability to retrieve historical data will end. Until then, faculty and students may request data retrieval by calling the Solutions Center at 229.245.HELP (4357).

If you have questions, please call 凤凰体育APP Solutions Center during normal business hours.

2FA TEXT MESSAGE METHOD
Microsoft no longer uses two-way text message as a two-factor authentication (2FA) option. We recommend switching to the Microsoft Authenticator mobile app. If your device does not support the app, you can select to use the phone call verfication method instead. Learn how to change your 2FA method

MICROSOFT 365 NOTICE
Microsoft will no longer support Microsoft Office 2019 for both PC and Mac computers. New desktops and laptops issued to 凤凰体育APP employees are installed with Microsoft 365 that includes the latest version of Office apps. For users of existing office computers, we recommend upgrading to Microsoft 365 to avoid security risks and productivity interruptions.

Employees: Install Microsoft 365 on your office computer:

  1. Close any open applications.
  2. In the Windows Search bar, type Portal Manager and then select it from the list.
  3. From either the All or Available link, click Install Office 365.
  4. Note the Status Bar as the installation completes. 

If Microsoft Office 365 is not listed in your Portal Manager or if you experience installation issues, please submit a ticket - 

Personal Devices: Employees and students can install Microsoft 365 on their personal devices at no charge. Visit the 凤凰体育APP Microsoft Education site to learn how.

Good news! There's nothing to report.

RESIDENTIAL NETWORK MAINTENANCE

The vendor, Clearwave Fiber, will conduct a three-day maintenance on our residential wired and wireless networks in the early morning hours (12:01 a.m. - 6:00 a.m.) of March 25, 26, and 27 to enhance network reliability and improve service performance. Clearwave states:

  • Because of the nature of the work, they cannot specify which day services will be impacted.
  • There is potential for further impact as the work progresses.
  • Their engineers will be closely monitoring the work to avoid any unnecessary interruption.
If you experience issues connecting after the maintenance has been completed, please call 凤凰体育APP Solutions Center during business hours for assistance.